Policies

1. IntroductionVishwas Jadhav Nana (“Vishwas Jadhav Nana”, “we”, “us”, or “our”) respects the privacy of individuals who visit our website, communicate with us, enquire about our services, purchase our services, or otherwise interact with our Business.This Privacy Policy explains what information we may collect, why we collect it, how it may be used, when it may be shared, how we protect it, and the choices that may be available to individuals.This Policy applies to information collected through our website, enquiry forms, telephone calls, email, WhatsApp, RCS, SMS, customer interactions, business transactions, and other legitimate communication channels used by Vishwas Jadhav Nana.Where a third-party platform independently processes information under its own privacy terms, that platform’s privacy policy may also apply.

2. Information We CollectDepending upon how you interact with us, we may collect the following categories of information.A. User InformationThis may include:name;telephone number;email address;postal address;billing information;enquiry information;service preferences;order or transaction information; andinformation voluntarily supplied by you.B. Device and Technical InformationWhen you use our website, certain technical information may be collected automatically, including:IP address;browser type;device type;operating system;approximate location derived from technical information where available;referring webpage;pages viewed;access times;diagnostic information; andwebsite interaction data.C. CookiesOur website may use cookies and similar technologies for website functionality, security, analytics, preferences, and performance.D. Message DataWhere you communicate with us through WhatsApp, RCS, SMS, email, or another communication channel, we may process information necessary to provide the communication service.This can include telephone numbers, message content, attachments, timestamps, delivery information, replies, customer requests, and communication history.We seek to limit collection to information reasonably necessary for legitimate business purposes.

3. Purpose of Data CollectionWe may collect and use personal information for purposes including:responding to enquiries;providing requested products or services;processing orders and transactions;communicating about services;providing customer support;sending service-related notifications;sending promotional communications where legally permitted and appropriately consented to;processing WhatsApp and RCS communications;preventing fraud and misuse;maintaining website security;improving our services;complying with legal obligations;maintaining business records; andresolving complaints and disputes.We do not intend to use personal information for purposes materially inconsistent with the purpose for which it was collected without an appropriate legal basis or notice where required.

4. Consent for WhatsApp & RCS Data ProcessingWhere you provide your telephone number to Vishwas Jadhav Nana for communication, we may use that number to respond to your enquiry or provide relevant services.For promotional or commercial messaging, we will seek appropriate consent or rely on another lawful basis where applicable.RCS for Business policies require businesses to have appropriate authorization to contact telephone numbers and to respect user opt-out requests.You may request that promotional communications stop by using an available opt-out mechanism or contacting us directly.Please understand that transactional, security, legal, or service-related communications may still be sent where necessary and legally permitted.

5. Legal Basis for ProcessingDepending on the circumstances, processing may be based on:your consent;performance of a requested service or transaction;compliance with legal obligations;legitimate and lawful business purposes;prevention of fraud, misuse, or security incidents; oranother lawful basis recognized by applicable Indian law.Where consent is the applicable basis, you may withdraw consent subject to legal and operational limitations.Withdrawal of consent will not necessarily affect processing already lawfully carried out before withdrawal.

6. How We Use Collected DataVishwas Jadhav Nana may use collected information to operate and administer the business.For example, your contact details may be used to respond to an enquiry. Transaction information may be used for billing and accounting. Communication records may be used to provide customer support and maintain an accurate service history.Technical information may be used to detect security threats, diagnose website problems, understand website usage, and improve performance.Where legally permitted, aggregated or de-identified information may be used for business analysis without attempting to identify individual users.We do not intend to sell personal information merely because it has been collected through our website or customer interactions.

7. Data Retention & DeletionWe retain personal information only for as long as reasonably necessary for the purposes described in this Policy, unless a longer retention period is required or permitted by law.Retention periods may depend on:the nature of the information;the purpose for which it was collected;whether there is an ongoing customer relationship;accounting and tax requirements;legal claims or disputes;fraud prevention;regulatory requirements; andsecurity or audit requirements.When information is no longer reasonably required, it may be deleted, anonymized, aggregated, or securely disposed of, subject to applicable legal and operational requirements.A request for deletion may not result in immediate deletion where retention is legally required.

8. Data Sharing with Third PartiesVishwas Jadhav Nana may use carefully selected third-party service providers where necessary to operate the Business.These may include:Meta / WhatsAppWhere WhatsApp Business services are used, relevant information may be processed by Meta and its associated service infrastructure under applicable Meta terms and policies.Google / RCSWhere RCS for Business is used, relevant messaging information may be processed through Google and its RCS infrastructure.Google states that RCS for Business operates with Google acting as a data processor in relevant contexts and describes encryption between certain system components, while also noting that RCS for Business does not provide end-to-end encryption.Telecom OperatorsRCS, SMS, and telephone communications may involve mobile network operators and telecommunications infrastructure providers.Other ProvidersWe may also use hosting providers, payment processors, website analytics providers, IT/security providers, email providers, and professional advisers where reasonably necessary.Third parties are expected to process information according to applicable contractual, legal, technical, or platform requirements.

9. Security Measures & EncryptionWe take reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.Depending upon the service, safeguards may include:access controls;authentication;password protection;encryption in appropriate circumstances;secure hosting;monitoring;backup procedures;restricted employee access; andsecurity reviews.No internet transmission or electronic storage system can be guaranteed to be completely secure.Google’s published RCS security documentation states that RCS for Business messages are encrypted between the user’s device and Google’s servers and between Google’s servers and messaging partners, while noting that the service does not provide end-to-end encryption.Users should therefore avoid transmitting highly sensitive information through ordinary messaging channels unless specifically requested and appropriate.

10. Cookies & Tracking TechnologiesOur website may use cookies, pixels, tags, logs, and similar technologies.Cookies may help us:remember preferences;maintain website functionality;understand visitor behaviour;improve performance;protect website security; andmeasure marketing or advertising performance where applicable.You may be able to control cookies through your browser settings.Disabling certain cookies may affect website functionality.Where required by applicable law, appropriate consent mechanisms may be provided for non-essential cookies or tracking technologies.

11. Data Transfer & StorageWe may use service providers whose systems or infrastructure are located in India or in other jurisdictions, depending on the technology and services used.Where personal information is transferred outside India, Vishwas Jadhav Nana will seek to comply with applicable legal requirements relating to such transfer.Third-party platforms may maintain or process information according to their own infrastructure, contractual arrangements, security practices, and applicable laws.Google’s RCS terms also require businesses to comply with applicable laws and provide accurate information and appropriate authorizations.

12. User Rights – Access, Correction & DeletionSubject to applicable law, individuals may contact Vishwas Jadhav Nana to request information concerning their personal data.Depending upon the applicable legal framework and circumstances, requests may include:access to personal information;correction of inaccurate information;updating contact details;deletion of information where legally permissible;withdrawal of consent where consent is the applicable basis;objection or restriction where applicable; andinformation concerning processing practices.Requests should be sent to:Email: nikhiljadhav7012@gmail.comTo protect privacy and prevent unauthorized disclosure, we may need to verify the identity or authority of the person making a request.Certain information may need to be retained because of legal, accounting, security, contractual, or dispute-resolution requirements.

13. Policy for ChildrenOur website and services are not intentionally designed to collect personal information from children in circumstances where such collection is prohibited by applicable law.We do not knowingly request unnecessary personal information from children.Where a parent or legal guardian believes that a child has provided personal information to us improperly, they may contact us at the email address listed in this Policy.After receiving a valid request and where legally appropriate, we will take reasonable steps to address the matter.

14. Third-Party Websites and ServicesOur website or communications may contain links to websites, applications, payment gateways, social media platforms, or other third-party services.We do not control the privacy practices of independent third parties.When you leave our website or interact directly with a third-party service, that third party’s own privacy policy and terms may apply.We recommend reviewing the relevant third-party privacy documentation before submitting personal information.

15. Marketing Communications and Opt-OutWhere promotional communications are sent, we aim to provide appropriate mechanisms for opting out.You may contact us at nikhiljadhav7012@gmail.com to request cessation of promotional communications.You may also use platform-provided controls, such as an available unsubscribe or messaging opt-out mechanism.For RCS messaging, Google requires businesses to promptly process and honour user opt-out requests.Stopping promotional communications does not necessarily stop essential transactional, security, legal, or service-related communications.

16. Data Breaches and Security IncidentsIf Vishwas Jadhav Nana becomes aware of a security incident involving personal information, we will assess the incident and take reasonable steps appropriate to the nature and severity of the incident.Where notification is legally required, we will follow applicable legal and regulatory requirements.Users are encouraged to notify us promptly if they believe their account, communication, or information has been compromised.

17. Updates to Privacy PolicyWe may update this Privacy Policy periodically to reflect changes in:applicable law;technology;business practices;website functionality;messaging platforms;security procedures; ordata-processing arrangements.The revised Policy will be published on the website with an updated effective date.Where a change materially affects user rights and applicable law requires additional notice or consent, we will take appropriate steps.

18. Governing Law (India)This Privacy Policy is governed by the applicable laws of India.Privacy and data-protection requirements may evolve over time. Vishwas Jadhav Nana intends to maintain its privacy practices in accordance with applicable legal requirements.Any dispute relating to this Privacy Policy shall, subject to applicable law, fall within the jurisdiction of the competent courts having jurisdiction over the relevant location in Maharashtra, India.

19. Contact InformationFor privacy questions, personal-data requests, complaints, corrections, deletion requests, or other privacy-related matters, please contact:Vishwas Jadhav Nana
Email: nikhiljadhav7012@gmail.com
Mobile: +91 7083867011
Address: Kodoli, Sakharwadi, Kodoli, Maharashtra, Kolhapur – 416114, IndiaWhen contacting us regarding personal information, please clearly explain the nature of your request and provide sufficient information for us to identify the relevant interaction without unnecessarily submitting sensitive personal information.We will make reasonable efforts to review and respond to legitimate privacy requests within the period required by applicable law.End of Privacy Policy